Consumer Rights Against the Contractor: A Comprehensive Guide

Buying a home is one of the most important investments in our lives. Therefore, it is very important for consumers to know and protect their rights in the contract with the contractor and in the purchasing process. In this blog post, we will examine the consumer’s rights against the contractor in detail.

Before Contract:

Right to Information: The contractor must provide all information regarding the project (project license, floor plans, technical specifications, payment plan, etc.) to the consumer.
Preliminary Contract: Before signing the preliminary contract, it should be examined in detail and all articles should be clearly understood.
Title Deed and Condominium Ownership: All transactions regarding title deed and condominium must be carried out by the contractor.

Post Contract:

Delivery Date: The contractor must comply with the delivery date specified in the contract. In case of delay, the consumer may request compensation.
Defective Manufacturing: If there are defects in the delivered house, the consumer can request free repair or replacement.
Letter of Guarantee: The contractor must submit a letter of guarantee showing that it has the necessary financial strength to complete the project.
Condominium Ownership Law: According to the Condominium Ownership Law, the contractor is obliged to carry out the maintenance and repair of common areas.

To Protect Consumer Rights:

Review the Contract Carefully: Before signing the contract, carefully review all the clauses and make sure you understand them.
Know Your Rights: Know your legal rights against the contractor and do not hesitate to demand these rights when necessary.
Apply to the Authorities: When your rights are violated, you can apply to the Consumer Rights Court or other relevant authorities.